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Obviously under construction. I will build this list as the questions come in
and I have answers.
Q. The FTP Widget uploads the images, files okay but the file size is
zero bytes
A. Check your software firewall settings or the server you are using may use 'Passive' mode FTP. Sorry the
FTP Widget does not support 'passive' mode.
Additional information and more than I'm going to invest at this time.
Q. I get errors from the server, Timeout, RNFR with connecting and file
renaming.
A. Check your Antivirus & firewall settings
Q. Date and time are not showing up on my website. I know I have
all the code on the page correct.
A1. Be sure to watch the letter case for the "widget.js" file. Some
earlier versions of FTP Widget uploaded this file with the first letter
capitol "W" as "Widget.js" and not "widget.js"
Most web servers are case sensitive and that may fix the problem.
A2 Using Windows Vista, UAC (User Account Control) Default "ON" may
prevent the
FTP Widget from creating the "widget.js" text file.
Q The FTP Widget seems to connect to the server but fails to send
or complete commands.
A. Check for possible software or hardware firewall. FTP
Widget uses, by default port 21 and this port needs to be open for ftp to
work.
Q. The FTP Widget gets errors when trying to upload images. File
renaming errors
A. If you are uploading your images to a web service provider who uses NT
server, you may encounter uploading errors.
(Following link no longer works at Microsoft) http://support.microsoft.com/support/kb/ARTICLES/Q182/6/26.asp |
